Frequently Asked Questions

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Can I See My Website While It's In Progress?

  • Can I See My Website While It’s In Progress?
    Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a unique URL, so that you can monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind.

Can you help me source photos for my website?

  • Can you help me source photos for my website?
    Yes. We will help you source stock photos from sites such as www.crestock.com and www.istock.com. We also have photographers and videographers available to produce custom photography and videos for your website.

Do I have to be local to work with you?

  • Do I own my website?
    YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
  • Do I have to be local to work with you?
    Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

Do you only create WordPress websites?

  • Do you only create WordPress websites?

    No. WordPress, Joomla! and Drupal. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it's flexibility and ease of use. Don't worry, we'll teach you how to manage it and help you along the way.

    1. WordPress

    WordPress is an online, open source website creation tool written in PHP. When it comes to CMS comparison, it’s probably the easiest and most powerful blogging and website content management system (or CMS) in existence today. It can also be successfully used for designing simple websites. WordPress is powerful enough for web developers or designers to efficiently build sites for clients; WordPress is ideal for fairly simple websites, such as everyday blogging and news sites; and for anyone looking for an easy-to-manage site. The development on WordPress is easy and one can see real-time changes as they apply changes on their website.

    2. Joomla

    Joomla is a free and open-source content management system (CMS) for publishing web content. It’s great for e-commerce or social networking websites, but when it’s about CMS comparison it requires a basic understanding of technical skills. Joomla is designed to perform as a community platform, with strong social networking features. When it comes to complexity as per CMS comparison, Joomla comes somewhere between simple WordPress and comprehensive and advanced Drupal. Joomla helps you keep track of your web content. As per CMS comparison, Joomla allows you to build a site with more content and structure flexibility than WordPress offers.

    2. Joomla

    Joomla is a free and open-source content management system (CMS) for publishing web content. It’s great for e-commerce or social networking websites, but when it’s about CMS comparison it requires a basic understanding of technical skills. Joomla is designed to perform as a community platform, with strong social networking features. When it comes to complexity as per CMS comparison, Joomla comes somewhere between simple WordPress and comprehensive and advanced Drupal. Joomla helps you keep track of your web content. As per CMS comparison, Joomla allows you to build a site with more content and structure flexibility than WordPress offers.

Do you update existing websites that another web firm built?

  • Can you help me update my existing website that another web firm built?
    Of course we can help. Regardless of previous programming languages and/or platforms, our experienced team can help you update / fix or even maintain your current website.

How long does it take to build a website?

  • How long does it take to build a website?

    Our standard websites take approximately 120 days to create. Our E-commerce (online store) websites take approximately 160 days to create. This time will vary from project to project.

How much does a new website cost?

  • How much does a new website cost?

    Our prices depend on so many factors, it’s impossible to say in one sentence. Avoid any web developer who can answer this question without a long talk.

    To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site, what sort of interactivity the site will have, your graphic design needs, etc. Then we’ll be able to give you a ballpark figure. If you’re still interested, we’ll come to your place of business and come up with a firm quote.

I'm on a strict budget. Do you have any low cost options?

  • Help get you online. I’m on a strict budget. Do you have any low cost options?
    A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Learn more about our budget package.

What if I need help on my site later on?

  • What if I need help on my site later on?
    We are only an email away! We're here to help you as much or as little as you need, and we won't disappear once the site is launched. We've been doing this for 20 years, so we aren't going anywhere anytime soon.

What language do you use to program your sites?

  • What language do you use to program your sites?
    We generally build our websites in PHP with MySQL databases. PHP is a server-side web programming language that is widely used for web development and one of the most popular web scripting language. MySQL is an open source database format that can be interfaced with PHP. Therefore, PHP and MySQL are excellent choice for webmasters looking to automate their web sites. PHP is secure, fast and reliable for developing web applications.

When do I pay?

  • When do I pay?

    The project starts with a 50% deposit. Once we have completed and fulfilled our scope, the final 50% is collected and your website is then scheduled for launch. We offer a variety of payment options, varying from a one-time, up-front payment to six automated monthly payments. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.

    We accept cash, checks and PayPal.

    For a 5 to 7 page website, you need to pay a $200.00 setup fee and from then on a $50.00 per month payment for the life of the website. The $50.0 per month includes:

    • Free Domain Name for 1 year
    • Website design
    • Web hosting
    • Up to 5 picture changes and text

Where should my website be hosted?

  • Where should my website be hosted?
    Hosting is super important! When it comes to hosting, you get what you pay for. All websites that BigTiny Designs creates must live on our servers. However, if at any time you wish to move to a new web firm or web host, we will package up your site at no cost to send to the new firm. Though at that time, we will no longer be able to support your site. The company we use for web hosting is iPage.com or A2Hosting.com

Who writes the content for the site?

  • Who writes the content for the site?
    Usually that is you. You are the expert on your business, so it's usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.

Will I be able to update the site myself when it's finished?

  • Will I be able to update the site myself when it’s finished?

    Yes! We love it when our clients take control of their website and learn to manage it on their own. We'll provide you with a training session to help get you on your way.

    We love helping you out and to answer your questions!

Will my website be mobile-friendly?

  • Will my website be mobile-friendly?
    Absolutely Yes! Now a days, Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

Will you maintain my site for me?

  • Will you maintain my site for me?
    We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.

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